If you are on the phone and something crops up that you need to do straight away, such as answer the door, look something up or ask a colleague a question then the call hold feature is just what you need.
When a caller is on hold they will hear music until you are ready to pick up the call.
To use the call hold feature all you need to do is press the 'Hold' button. Some devices may have an 'R' button that performs the same function.
If you have a multi-line device you can also press the illuminated line button to place the caller on hold. To return to the call all you need to do is press the same button again and you will be reconnected.
|Voicemail||Caller ID||Call waiting||Multiple lines|
|Call hold||Conference calls||1471 Last caller info||Fax to email|
|Music-on-hold||0843 numbers||Call diversion||Call records|
|Geographic numbers||0333 numbers||0845 numbers||Freephone numbers|
|USA telephone numbers||Virtual PBX||Call queues||IVR (press 1, press 2...)|
|Time profiles||SMS messaging||SMS voicemail alerts||Caller ID rewriting|
|Wi-fi calls||Customised prompts||Remote Access|