Has there ever been a time where you wish you could include a mobile phone or standard landline as an extension on your phone system, so you can answer calls either on your PBX or on your mobile?

With the external extension feature, this is now possible. Once you have created an external extension in your control panel, you can dial it using a short code from your VoiceHost phone and include it in Call Groups, Call Queues and IVR's as if it was part of the VoiceHost system.

External extensions are free to add to your account and when called cost the same as if you were calling the number directly.

To add external extensions to your account select the 'External Extensions' icon in the advanced section of your control panel.

Voicemail	Caller ID	Call waiting	Multiple lines
Call hold	Conference calls	1471 Last caller info	Fax to email
Music-on-hold	0843 numbers	Call diversion	Call records

Geographic numbers	0333 numbers	0845 numbers	Freephone numbers
USA telephone numbers	Virtual PBX	Call queues	IVR (press 1, press 2...)
Time profiles	SMS messaging	SMS voicemail alerts	Caller ID rewriting
Wi-fi calls	Customised prompts	Remote Access