Has there ever been a time where you wish you could include a mobile phone or standard landline as an extension on your phone system, so you can answer calls either on your PBX or on your mobile?
With the external extension feature, this is now possible. Once you have created an external extension in your control panel, you can dial it using a short code from your VoiceHost phone and include it in Call Groups, Call Queues and IVR's as if it was part of the VoiceHost system.
External extensions are free to add to your account and when called cost the same as if you were calling the number directly.
To add external extensions to your account select the 'External Extensions' icon in the advanced section of your control panel.
|Voicemail||Caller ID||Call waiting||Multiple lines|
|Call hold||Conference calls||1471 Last caller info||Fax to email|
|Music-on-hold||0843 numbers||Call diversion||Call records|
|Geographic numbers||0333 numbers||0845 numbers||Freephone numbers|
|USA telephone numbers||Virtual PBX||Call queues||IVR (press 1, press 2...)|
|Time profiles||SMS messaging||SMS voicemail alerts||Caller ID rewriting|
|Wi-fi calls||Customised prompts||Remote Access|