Do you need calls to be handled differently during standard office hours? If so, the time profiles feature can help you achieve this.
Time profiles are free and can be used in a hierarchy if needed to provide very complex call routing based on time.
To setup your time profiles, select the time profile icon in the advanced section of your control panel and create a new time profile based on your needs.
Time profiles work by specifying a time they are active and then directing the call if the current time is between these defined times. If the time is before or after the defined times you can specify how the call is also handled.
|Voicemail||Caller ID||Call waiting||Multiple lines|
|Call hold||Conference calls||1471 Last caller info||Fax to email|
|Music-on-hold||0843 numbers||Call diversion||Call records|
|Geographic numbers||0333 numbers||0845 numbers||Freephone numbers|
|USA telephone numbers||Virtual PBX||Call queues||IVR (press 1, press 2...)|
|Time profiles||SMS messaging||SMS voicemail alerts||Caller ID rewriting|
|Wi-fi calls||Customised prompts||Remote Access|