Siemens Gigaset - Wizard

The Siemens Gigaset phone can be configured to use the VoiceHost service in two ways, the first method is by using the built in configuration wizard on the phone handset. When you connect your phone to your router and power for the first time the wizard will automatically start. To configure the phone, you will need your extension username and password. Please note, these are not the details you have to login to the website. The required details can be located in the control panel under 'Extension Config'.

Follow the on screen prompts, select VoiceHost and enter your extension username and password. Once you have finished answering the questions in the wizard you should be able to start making calls with VoiceHost. To test your configuration, try dialling 1234 to listen to the welcome message.

If you require more than one account/extension configured on your phone, or you are having problems accessing voicemail or IVR menus you will need to check your settings by running through the following procedures.

Web Based Configuration

To access the web based setup, you will need to determine the IP address of the phone. To do this you will need the handset. On the handset select 'menu > settings > base > network > IP address. The display will show you the current IP address of the phone.

Now you have obtained the IP address you can enter this address in a web browser to access the web configuration page.

Enter the default system pin of '0000' and click ok. Once logged in you will be shown a menu. Select the 'Settings' option and then 'Connections'. Select the first SIP Account 'Edit' button. You will be shown the following screen:

Please enter the following details into the fields provided:

- SIP:
Authentication Name: <extension username>
Authentication Password: <extension password>
Username: <extension username>
Domain: sip.voicehost.co.uk
Display Name: <your name>
Proxy server address: sip.voicehost.co.uk
Proxy server port: 5060
Registrar server: sip.voicehost.co.uk
Registrar server port: 5060

- Network:
STUN enabled: no
STUN server: stun.voicehost.co.uk
STUN port: 5000
NAT refresh time: 20 seconds
Outbound proxy mode: Auto
Outbound proxy port: 5060

- Voice codecs:
VoIP volume: Normal
Enable Annex B for G729: No
Selected codecs: G711 ulaw and alaw

Once the above details have been entered select the 'Set' button to save your settings.

To make sure that your 'touch tones' or DTMF will work correctly, select the 'Advanced Settings'. You will be show the following screen:

Change the 'DTMF over VoIP Connections' to 'SIP Info' with all other options un ticked. Click 'Set' to complete the setup process.

Once the phone registers, you will be able to start making calls.

To check you are connected to the VoiceHost network dial '1234' which will play you a welcome message.

Now you have setup your device, you can make calls in the normal way.

Remember you need to dial the full number including the area code, however the country code is not required if calling the UK.