Busy Lamp Field or BLF

What are Busy Lamp Fields or BLFs?

BLF or Busy Lamp Fields are typically a collection of indicators on a phone that show who is talking on other phones connected to the same PBX and typically used by a receptionist or secetary to aid in routing incoming calls.

To configure phone keys via the Hosted Platform simply do the following:

  1. Ensure the device is provisioned through VoiceHost (devices are listed in the portal under "provisioning"
  2. Find the device in the list you wish to configure the keys for.
  3. Select "Provision Keys"
  4. Select "BLF" from the drop down and enter your account number followed by * and the extension you wish to see example 12345*204
  5. Save and reboot the phone ensuring that the checkbox for function keys is enabled.

 

Help Tags: 

Videos

Call Encryption - TLS/SRTP walkthrough
Embedded thumbnail for Call Encryption - TLS/SRTP walkthrough
Hosted Directory LDAP - Lightweight Directory Access Protocol
Embedded thumbnail for Hosted Directory LDAP - Lightweight Directory Access Protocol
Cloud PBX Explainer
Embedded thumbnail for Cloud PBX Explainer
Zoiper Softphone Configuration
Embedded thumbnail for Zoiper Softphone Configuration
Call Conferencing
Embedded thumbnail for Call Conferencing
Receptionist Console
Embedded thumbnail for Receptionist Console

Search Help Portal

Get in touch

VoiceHost Limited
Norfolk Tower
Surrey Street
Norwich
NR1 3PA

UK Freephone 0800 2 545454

International +44 1603904090

support [at] voicehost.co.uk

Connect With Us

Download the iOS App from the Apple App Store

Get the Android app from the Google Play store