Busy Lamp Field or BLF

What are Busy Lamp Fields or BLFs?

BLF or Busy Lamp Fields are typically a collection of indicators on a phone that show who is talking on other phones connected to the same PBX and typically used by a receptionist or secetary to aid in routing incoming calls.

To configure phone keys via the Hosted Platform simply do the following:

  1. Ensure the device is provisioned through VoiceHost (devices are listed in the portal under "provisioning"
  2. Find the device in the list you wish to configure the keys for.
  3. Select "Provision Keys"
  4. Select "BLF" from the drop down and enter your account number followed by * and the extension you wish to see example 12345*204
  5. Save and reboot the phone ensuring that the checkbox for function keys is enabled.


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