I'd like to use a virtualised enviromnent for my communications

The Bria softphone by Counterpath Software is Citrix Ready® verified.

CounterPath’s suite of Bria solutions completed a rigorous verification process that demonstrated compatibility with Citrix HDX Real-Time technology which enables real time communications with Citrix VDI-in-a-Box™, Citrix XenDesktop® and Citrix XenApp®.

Headsets listed as Citrix ready are:

• Jabra                            https://citrixready.citrix.com/jabra.html
• Plantronics                    https://citrixready.citrix.com/plantronics.html

http://support.citrix.com/article/CTX133024
http://www.counterpath.com/counterpath%E2%80%99s-bria-softphone-gives-ci...
https://www.citrix.com/blogs/2012/10/25/counterpath-bria-is-citrix-ready/