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Number Translation Services or NTS (Call Diverting)

Number Translation Services or NTS (Call Diverting)

What is NTS?

Number Translation Services or NTS is sometimes known as 'Call Divert' and is the routing of a call to an onward telephone number without the caller having to redial.

Users have the ability to customise NTS destinations in the following ways:

  • Channel Limits
  • Call Refusal (similar to a call whisper)
  • Call Restrictions
  • Custom Prompts