SIP General Settings and PBX Compatibility

If a PBX is SIP compatible, then it will generally be immediately compatible with our SIP trunks. The most important features for testing the compatibility of a PBX are these:

  • Ability to set registration time at 120 seconds (halves to 60s) where registration is required for inbound calls
  • Ability to enter a username and password for authentication on outgoing calls

If your PBX is not SIP compatible (i.e a legacy PBX), then it may still be compatible with a SIP to PSTN Gateway connected to the PBX, such as those made by Vega/Sangoma. Please call us for confirmation if you plan to connect one to the service.

SIP General Settings and IP PBX Compatibility with VoiceHost
Protocols and encapsulation

SIP 2.0 (RFC3261 and associated RFCs) for signalling

RTP for media encapsulation

UDP transport (default)

TCP transport (optional)

TLS | SRTP

VoiceHost SIP Trunk Gateways & Firewall Configuration

For FQDN see your VoiceHost control panel.

Firewall configuration:

37.157.52.128/25 (37.157.52.130 - 37.157.52.254)

37.157.53.192/28 (37.157.53.194 - 37.157.53.206)

37.157.54.192/28 (37.157.54.194 - 37.157.54.206)

185.91.41.16/28 (185.91.41.18 - 185.91.41.32)

IP Ports

5060 UDP (SIP signalling)
5061 TCP TLS (SECURE SIP signalling)
10000-65335 UDP (RTP and SRTP stream)

TCP and UDP port 389 (LDAP) and 636 (LDAPS)

Outbound Call Authentication Username/password authentication (default) OR IP authentication
DTMF (Tones)RFC2833 (out-of-band)
Audio CodecsG.711 a-Law, G.711 u-Law, G.722 (HD), GSM 6.10 FR (Full Rate) OPUS Narrowband and OPUS Wideband
Video CodecsH.264/MPEG-4, H.263, H.263+, VP8
Codec Transcoding

Audio - Supported
Video - Not Supported

Incoming number formatsE.164: +countrycode followed by the number, less the leading zero, e.g. +441603904090 (SIP trunk can be configured to strip the plus on the portal)
Outgoing number formatsUK format (e.g. 01603904090) or full E.164 format (e.g. +441603904090).
Voicemail to EmailThe email servers send attachments as a *.wav
Email Server: relay01.tn19-f9.lon.gb.voicehost.co.uk (37.157.52.160)

Compatible IP PBXs

Asterisk based platforms 

IP Cortex

FreePBX v2

TrixBox

SARK

Asterisk

FreeSWITCH based platforms 

FreePBX v3

FreeSWITCH

Broadsoft

Broadsoft based platforms

Metaswitch

Metaswitch based platforms

Panasonic 

NCP500 and NS1000 (accredited)
MitelMitel 3300 (MCD) (accredited)
Samsung

OfficeServ 7000 series (accredited)

Avaya IP Office

Avaya IP Office

LG

LG iPECS

NEC

NEC SL1100 and SV8100 (accredited in IP authentication mode)

Gigaset

Gigaset PRO T300/500

Snom

snomONE PBX

Cisco

Cisco UC320 and IOS PBX

3CX

3CX Phone System

Grandstream

Grandstream PBX

iQ

iQ PBX

Draytek

Draytek PBX

Yeastar

Yeastar S-Series IPPBX (accredited)

Compatible SBC Manufacturers

OpenSIPS

GENBAND

SONUS

Kamailio

OpenSER

Allo BLOX eSBC

ACME Packet

Metaswitch

Dialogic (IP authentication only)

Incompatible Platforms & Hardware (Cannot be used)

Microsoft Lync

NEC XN120

Skype for business

 

Help Tags: 

Videos

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Get in touch

VoiceHost Limited
10 Meridian Way
Meridian Business Park
Norwich
NR7 0TA

UK Freephone 0800 2 545454

International +44 1603904090

support [at] voicehost.co.uk

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