Skip to main content
Video Calls

Video Calls

Video Call Support

Hosted PBX users can make and receive HD video calls as they would do a voice call. There are various video-enabled handsets and softphones which support video and we have tested the following to confirm those that we will support on the platform.

It is important to note that we do not offer video transcoding so each endpoint must use the same video codec. Video calls can stream up to 1080p High-Definition quality video up to 2048 Kbps stream rates although high bandwidth is not recommended for softphones.

Provisioned and Supported Video Phones
  • Grandstream GXV3275
  • Grandstream GXV3240
  • Grandstream GVC3202
  • Grandstream GVC3200
  • Linphone Softphone (iOS, Android, Windows, Linux, MAC)
  • Counterpath Bria Softphone (iOS, Android, Windows, Linux, MAC)
  • 2N Helios Range (Door Entry SIP compatible)
  • VoiceHost Softphone for iOS and Android
BYOD (Bringing your own device)

Whilst we do not support BYOD you can setup your own Softphone or videophone. We do not offer trans-coding so it is imperative that each endpoint uses the same video codec.

Supported Video Codecs

H.264/MPEG-4, VP8, VP9