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Call Recording and standards compliance

What are the benefits of call recording and which legislation do I need to be aware of?

Cloud based call recording in relation to GDPR MiFID and PCI DSS.

Calling Line Identification (CLI) regulatory changes

Calling Line Identification (CLI) data consists of a network number that identifies the callers' network and a presentation number with optional privacy marking, which indicates whether an additional number can be shared with the recipient of the call. Ofcom has introduced changes to networks from the 1st October 2018

Comms National Awards Nomination for 'Best Wholesale Service Provider'

VoiceHost is happy to be nominated for the Comms Dealer National Awards 2015 in the catagory of 'Best Wholesale Service Provider'.

Deloitte Technology UK fast50 and EMEA fast500 ranking

VoiceHost ranked 21st in the Deloitte Technology Fast50 UK and 111th in the Deloitte EMEA Fast500, a ranking of the country and regions fastest growing technology companies, based on revenue growth over the last five years.

G-Cloud 8 Supplier Status

VoiceHost has passed the UK governments G-Cloud 8 application criteria. G-Cloud, launched in 2012, allows public-sector bodies to acquire commodity services online. Total spending through the project reached £1.05 billion by the end of February, with 52 percent of sales going to smaller businesses,

GDPR Statement - Privacy by design

GDPR statement on how VoiceHost handles your data

Gigabit Voucher Scheme - Ultrafast Broadband

Gigabit Broadband Voucher Scheme - Are You Ready? Full fibre broadband connections offer the fastest and most reliable speeds available, and the government is committed to a vision of a full fibre Britain.

ISO 9001:2015 Certification

We are happy to announce that July 21st 2016 VoiceHost Limited has been awarded the ISO 9001:2015 certification by auditors McKibbin Management Consultants (MMC).

ITSPA Quality Mark 2016

ITSPA, the UK voice for next-generation communications has launched its new Quality Mark this month and has announced just five successful applicants to the new standard including VoiceHost.

MikroTik Certified Engineers and Consultants

VoiceHost Technical Support Analysts attain MTCNA, MTCRE, MTCTCE and Consultancy status.

Mikrotik RouterOS routers and switches

The search for VoIP friendly routing equiptment - VoiceHost is always trialling new hardware and Mikrotik is a brand that we can fully support and recommend for VoIP deployments of all sizes.

Mikrotik products are available now

Mix and Match VoIP Devices

Charles Holland from hosted telephony services provider VoiceHost and Thomas Holyfield and John Bennett of end point vendor snom team up to look at what could happen when you mix and match devices in a telecoms as a service deployment.

Non-Geographic Numbering Charges

Non-Geographic Numbering Charges and the upcoming Ofcom changes

RID code process

RID code process: From the 20th June  2015  Ofcom are implementing a Gaining Provider-Led (GPL), also known as Notification of Transfer (NoT), the process for all Broadband services in the UK. This is designed to mirror the current process used for Wholesale Line Rental (WLR) orders.

Secure by design | VoIP encryption

VoiceHost is launching VoIP encryption support over our network after a successful beta, so here is a timely synopsis on the topic


Call Encryption - TLS/SRTP walkthrough
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Hosted Directory LDAP - Lightweight Directory Access Protocol
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Cloud PBX Explainer
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Zoiper Softphone Configuration
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Call Conferencing
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Receptionist Console
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2n Helios Verso IP Door Entry Configuration for SIP
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