A Smarter Network makes Happier Customers
VoiceHost prides itself on its company ethos and the strong office culture that we have developed. Each member of our team has an advanced understanding of our products and services, and in addition, we have a strong focus on the continual development of education and training. Our 24/7 Support Service is staffed only by experts, and our excellent customer service is one of our key differentiators from the industry.
Our focus is on building a strong and complementary core product range and providing the best end-to-end service for the thousands of customers that use us. Over the last seven years, our Hosted offering has evolved and matured. Right now, our Development team is working on fantastic additions to our Portal, designed to make your life as a Channel partner easier, while increasing the Portfolio of features you can offer your customers.
By using the VoiceHost platform, you're investing in a sound foundation for the future. You won't get hardware that's outdated in 6 months, software licenses that need constant upgrading, or constant price increases. Instead, you get excellent customer service, a platform that grows and evolves with your business, and affordable pricing.
We're dedicated to providing the Best Possible Service, at the Best Possible Price. Get in touch to learn how you can take advantage.
"By using the VoiceHost platform, you're investing in a sound foundation for the future."
World Class Connectivity
VoiceHost operates with World-Class carrier-neutral data centre partners Equinix and Telehouse along with direct private fibre only connections and membership into LINX and LONAP, the largest IXPs in the UK and around one the largest IXPs in the world, means we’re operating inside a network of interconnected switches at major data centres in the UK. This provides VoiceHost with a professionally run, uncongested peering and transit fabric and low latency routes from all major global networks.
- N+1 Redundant Private Fibre Interconnects
- Failover and Diverse Tier 1 only Transit Routing
- Proprietary Load-balanced Voice Gateway Array
- World Class Carrier Neutral Data Centre Partners (Equinix and Telehouse)
- Private Gateways
- Multiple IXP [Internet Exchange] Members
- 99.99% Platform Up-time
- Custom Firewall Protection
- N+1 Redundant Power Systems
- N+1 Redundant Core Systems
- Cooling and Temperature Management
- Fire detection and suppression to BS 5839, 6266, 5445, 5588, 5306 and 3115
- Load-balanced Gateway Array
- Call encryption ensures complete privacy for all on-net endpoints (includes secure conferencing)
- Encryption of all call recordings
- Custom user privileges
- Anti-Fraud suite
- Payment Card Industry Data Security Standards (PCI-DSS Data-Centre Co-Location)
- ISO 27001 Data-Centre Co-Location
- NO PRINT policy | Paperless Workplace
- Data centre footprint powered by 100% renewable energy
- Data centre waste heat exchange system facility to reuse lost heat to distribute to third parties and also pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements
- Data centre ISO 14001 Environmental Standard and the Carbon Trust Standard