Commitment to excellence
VoiceHost is committed to providing exceptional products and services along with knowledge that as we expand, the exceptional quality that our customers and partners expect from us remains.
Membership and accreditations are a great way for VoiceHost to show this commitment as we adhere to the various rules and regulations that each one demands promptly.
ITSPA - Internet Telephony Service Providers Assossiation
ITSPA aspires to represent the best in the VoIP industry and we are keen to ensure that consumers are aware that ITSPA members are reputable companies that can be trusted and that the industry strives for excellence both in service reliability and customer satisfaction. All full ITSPA members must abide by the ITSPA Code of Practice, which covers all relevant elements of OFCOM regulations. The Quality Mark is only available to members who have gone beyond the ITSPA Code of Practice and are committed to promoting industry best practices and can be duly recognised for their efforts.
RIPE NCC - European Internet Network Coordination Centre
RIPE is a membership organisation supporting the Internet through technical coordination. Its core function is as a Regional Internet Registry. Its also the secretariat for the RIPE community.
Ofcom - Office of communications
Ofcom is the UKs Independent regulator and competition authority for the UK communications industries. They regulate the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
VoiceHost is a registered Communications Provider with Ofcom.
CCS - Crown Commercial Service Supplier
The Crown Commercial Service (CCS) works with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery. The CCS goal is to become the “go-to” place for expert commercial and procurement services.
VoiceHost is a Crown Commercial Service Supplier (CCS)
ICO - Information Commisioners Office
The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals and critically dealing with Nusiance Callers.
VoiceHost is regulated by the Information Commissioners Office for Data Protection.
ISO - International Organisation for Standardisation
ISO has published more than 20500 International Standards and related documents, covering almost every industry, from technology, to food safety, to agriculture and healthcare. ISO International Standards impact everyone, everywhere.
ISO 9001:2015 Quality Management Systems
ISO 27001:2013 Information Security Management (Currently In Progress)
PCI - PCI Security Standards Council
The PCI Security Standards Council touches the lives of hundreds of millions of people worldwide. A global organization, it maintains, evolves and promotes Payment Card Industry standards for the safety of cardholder data across the globe.
VoiceHost is currently ungoinging PCI-DSS Level 1 service provider assessment.