Ofcom - Right to Port

Ofcom's Right to Portability came into force last month via General Condition C7.6(b)

Right to Port is an End User right to submit a port request for a number(s) that are ceased no more than 31 days ago. 

Numbers removed from accounts have always been quarantined which effectively prevents re-allocation of the number(s) to another party for 31 days.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

Audiocodes Interoperability


Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

PSTN Switch Off

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

Preparing for power disruption

VoiceHost operates within designated ‘Critical National Infrastructure’. This means that our network is housed within data centers that are not only protected from planned power cuts but operate with power redundancy built in.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

Desktop Softphone Application

Secured by design - WebRTC Softphone Application Beta

We are proud to announce Desktop Softphone application is now publicly to use and can be enabled within the user control panel.

Leveraging zero-touch provisioning and integration into hosted directory services and presence.

Simply log in to your account and you will find the option to enable the desktop softphone under 'Seat Setup'.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

Origin-Based Surcharges

Unraveling the Complexity of Origin-Based Surcharges in Telecoms

In the vast landscape of telecommunications, where every call connects individuals, businesses, and communities across the globe, lies a complex pricing phenomenon known as origin-based surcharges. Origin-based pricing is the fundamental concept that calls to the same destination can incur different prices based on where each call originates. Let's delve into this intricate world to understand what these surcharges entail and how they impact the telecom industry and its consumers.


Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

999 Service Changes

The UK Communications regulator Ofcom has enshrined the legal obligation on communications providers to promote and provide emergency video relay access from the 17 June 2022.

How does it work?

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

15 Years in business

Staying power

VoiceHost has entered its 15th year of business. We are incredibly proud, given that the average company lifespan has been steadily shrinking over the years to only around Ten years in 2019. Heavy sector competition makes staying power all the scarcer, and whilst others make noise, VoiceHost is, for the most part, quietly striving forwards. The VoiceHost wholesale program is in its 10th year too. Started in early 2011 and still with partners from that year actively using our service is a testament to our staying power.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

Openreach Pricing Increases

Openreach - The major network supplier of Telephone Line and Broadband services to ISPs are increasing their pricing on some products. The older style WLR3 based services (copper) will see prices increase in what Openreach describe and the motivator to move users to their newer technologies (SOGEA and FTTP).

Please check your portals for the latest tariff increases.

WLR Care Level Price Increases

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.

Openreach WLR Withdrawal - Getting Ready

What is Happening?

Firstly, DONT PAINIC! You may well have heard of plans to close the PSTN. To be specific, we are talking about the withdrawal of Openreach based WLR and ISDN services, as the PSTN marches on towards its grave and an ‘All IP’ future is realised. We mentioned this 2 years ago but now is the time to prepare.1

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include company and network operations, regulatory affairs, compliance, research and data analysis.