Zoiper Softphone Configuration

  1. Download Zoiper Here
  2. The only option required from this screen to make the softphone work is the Accounts button. All the other options are personal to your own requirements from the phone and will rarely be needed to get Zoiper working with your VoIP account.
  3. After selecting Accounts you then need to add an account by tapping the + symbol highlighted above, then choose SIP account and enter your extension credentials:
    • Account name: This can be set as you wish and is merely for reference. If you’re configuring multiple accounts then it makes sense to set this to something relevant.
    • Domain: sip.sipconvergence.co.uk
    • User name: This would be your account number followed by the seat/ext number you wish to configure – <accountnumber>*<ext/seatnumber>
    • Password: This is the password relevant to your ext/seat
    • Outbound proxy: This should be set as sip.sipconvergence.co.uk however leave Use Outbound Proxy disabled. Should you have problems registering then it may help if you turn this on.
    • Network Settings: In this option is another setting titled Refresh which should be set to 60.
  4. With all the above done, come out of the Network Settings screen so your back at the SIP Account screen, scroll to the top and tap Register.
  5. Your Zoiper softphone should now be registered.


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