Hosted PBX

Create your own private phone system

VoiceHost Cloud Telephony Platform Snom Cisco Yealink Polycom

Why VoiceHost?

24/7 Support

Our team of experts that are always there to help. You can call, email or ask us to call you or your customer at any time, any day. Included free of charge, we provide expert 24/7 support from our Norwich offices.

Web Portal Management

Add and remove features and users permissions in real-time via our web portal. We enable quick and easy administration of your account via our intuitive web portal.

Plug & Play

Want to connect your existing phones or buy new. Our device provisioning for major vendors (Snom, Cisco, Polycom, Yealink, Gigaset, Fanvil, Panasonic and more) or you can connect your own SIP compatible devices..

Feature Rich

A wealth of highly configurable features is available to allow you to create the perfect telephone solution. Call Queues, IVRs, Time based routing, Call Statistics and MiFID and PCI compliant call recording.

Empowering Mobility

Never miss a call with mobile and desktop apps and smart routing.

01

Native Applications

Available for iOS, Android and Windows with Chrome, Edge and Firefox Extensions

02

Fully Featured

Transform communications with 100+ advanced and dynamic features.

03

Conferencing

Conferencing Included.

VoiceHost Mobile Softphone App for iOS

04

Industry Leading Support

Available all-day, every-day.

05

Call Statistics and Reporting

Understand KPIs for teams and visualise data in real-time.

06

Call Recording

MiFID and PCI-DSS compliant call-recording with storage and transfer options.

We've got telephone numbers covered!

Choose Phone Numbers

VoiceHost offers UK wide geographic (01, 02) and non-geographic (03, 08) telephone numbers, virtual mobile (07) along with phone numbers from over 70 countries and thousands of cities internationally.

Control Caller ID

Number presentation or CLI spoofing is the ability to manipulate the calling number display to another number, nominated or provided by the caller that can identify that caller or be used to make a return or subsequent call.

Bring Phone Numbers with you

Bring your number to us. Number porting is a change in the CP (Communications Provider) of a telephone number. We make the minefield of rules and regulations as easy as possible to navigate.

Physical, meet virtual

Telephone numbers are no longer fixed to physical lines and the dynamics of VoIP allows users to instantly appoint unlimited number types to suit their needs. VoiceHost can offer you a wide range of telephone numbers to give you the flexibility and presence that a fixed line service simply cannot do. Converting numbers to VoIP is easy and VoiceHost is able to port telephone numbers from most networks into the cloud.

Image is everything

Presenting the best possible image includes getting the right phone number and is pivotal to any brand. You can create quality opportunities, generate new business or tactically target the customers you want. You'll find certain phone numbers will suit your business better than others.

65+

Countries Covered

1500+

Cities Covered

93%

Economic Coverage

10000+

Area Codes & Localities

Microsoft Teams Integration

Create powerful hybrid solutions by using Teams as fully featured VoiceHost PBX client.

Leverage Teams - Microsoft Teams is a powerful collaboration suite that allows users to have voice, video, instant message, file and desktop sharing all organised into groups or teams making it a comprehensive UC (Unified Communication) tool.

Hybrid Integration - This is a full integration with the VoiceHost platform and allow users treat Microsoft Teams users as they would do any other seat on their account. Advanced platform features are fully compatible with this setup.

Save time and money.

  • 31% of businesses use VoIP systems due to its productivity and cost-saving benefits 

  • companies that invested in technology that allows the employees the flexibility to work remotely saw productivity rise by 20% 

  • businesses save on average 62% on communication costs 

  • organisations using VoIP, saved an average time of 32 minutes per employee per day. 

    (source - thevoipreport.com)

Hosted PBX Productivity Boost

32 minutes

Saved Time

%  

Productivity Increase

Cloud PBX - FAQs

  • Yes! Number portability is available in the UK and other countries. We will need you to confirm what you wish to move and that you have authority to switch providers. It typically takes a few days and we will handle the entire process for you!

  • Yes! We currently off call bundles for the UK in various sizes depending on your needs. 

    Remember that out-of-bundle calls are still charged such as premium rate calls and international unless specified. You will also be charged for calls once your call bundle allowance has been used up.

    Additional terms and conditional are located in your portal (subject to your user permissions) along with your call tariff and call-cost-calculator.

  • You can pay by topping up your account balance (pay-as-you-go). We accept Paypal, a debit or credit card, bank transfer and direct debits. 

    You balance doesn't expire and we will warn you when your balance is getting low.

  • No! You can use our mobile and desktop applications. Turn any Android, iOS or Windows device into part of a users extension. 

    If you want to use a compatible SIP phone then great. You can automatically configure devices from Yealink, Snom, Cisco, Fanvil, Panasonic and more. 

    We also sell compatible hardware in our web store. Visit https://store.voicehost.co.uk

  • There is no minimum term!

    Some features do have minimum terms but these are optional and clearly signposted for you.

  • Yes! You can upload your own music as well as prompts and IVR menu speech. 

    Remember to check if you need a license to use anyone else's music/composition to avoid any legal ramifications.

Monthly

 
 
 

Inc UK Call Bundle

Comms Council UK is a membership-led organisation that both represents and supports telecommunications companies that provide services to business and residential customers in the UK.
Protect the Internet. Mutually Agreed Norms for Routing Security (MANRS) is a global initiative that helps reduce the most common routing threats
ISPA brings together the UK internet industry to provide essential support through innovation, knowledge and experience in order to benefit the UK economy and society.
RIPE NCC is the regional Internet registry for Europe, the Middle East and parts of Central Asia