News and Publications

The benefits of IVR

IVR - Interactive voice responce

What is an IVR and what are its benefits?

Interactive Voice Response (IVR) is simply the automation of call routing from basic inputs such as keypad tones (DTMF) or speech. IVRs are a vital addition to your call handling capabilities. If implemented intelligently, IVRs can strengthen your customer care and save you money by improving workflows.

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GDPR Statement - Privacy by design

GDPR compliance VoiceHost VoIP Platform and ISP

GDPR statement on how VoiceHost handles your data

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Call Recording and standards compliance

What are the benefits of call recording and which legislation do I need to be aware of?

Cloud based call recording in relation to GDPR MiFID and PCI DSS.

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What are the benefits of Hosted PBX

What are the benefits of Hosted PBX

What are the benefits of Hosted PBX - Infographic

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Unified Communications and the art of agility

VoiceHost Softphone App for iOS and Android

Your Go Everywhere Office...

One of the most prevalent trends in agile communications is applications delivered via smart phones. It doesn't matter if it's a company asset or Bring Your Own Device (BYOD), productivity flourishes.

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MikroTik Certified Engineers and Consultants

VoiceHost Mikrotik MTCRE and MTCNA qualifications

VoiceHost Technical Support Analysts attain MTCNA, MTCRE, MTCTCE and Consultancy status.

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Snom Interoperability and Partnership

Snom and VoiceHost interop and partnership

VoiceHost announces enhanced interoperability with the Snom Technology [DE] range of telephony SIP telephony devices.

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What are the benefits of Freephone 0800 telephone numbers?

The Benefits of 0800 freephone telephone numbers

What are the benefits of a freephone telephone number?

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G-Cloud 8 Supplier Status

voicehost-achieves-g-cloud-8-supplier-status

VoiceHost has passed the UK governments G-Cloud 8 application criteria. G-Cloud, launched in 2012, allows public-sector bodies to acquire commodity services online. Total spending through the project reached £1.05 billion by the end of February, with 52 percent of sales going to smaller businesses,

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ISO 9001:2015 Certification

VoiceHost 9001:2015 Quality - The Process Approach

We are happy to announce that July 21st 2016 VoiceHost Limited has been awarded the ISO 9001:2015 certification by auditors McKibbin Management Consultants (MMC).

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Mikrotik RouterOS routers and switches

Mikrotik VoIP friendly routers and switches with RouterOS

The search for VoIP friendly routing equiptment - VoiceHost is always trialling new hardware and Mikrotik is a brand that we can fully support and recommend for VoIP deployments of all sizes.

Mikrotik products are available now https://store.voicehost.co.uk/mikrotik

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Telephone Handset Leasing

VoiceHost telephone leasing

VoiceHost offer a range of flexible leasing options for companies looking to upgrade their ageing or obsolete telecoms equipment to the latest technology helping you to stay ahead of your competition.

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Get in touch

VoiceHost Limited
Norfolk Tower
Surrey Street
Norwich
NR1 3PA

UK Freephone 0800 2 545454

International +44 1603904090

support@voicehost.co.uk

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