VoiceHost are proud to announce our newest integration with iCharge Enterprise and iLink, powered by TigerTMS — bringing seamless and affordable communication to the modern hotelier.
This integration provides connectivity to over one hundred Property Management Systems (PMS), allowing hotels to automate guest communication, streamline operations, and enhance the overall guest experience — all through the reliability of the VoiceHost network.
Smarter Guest Connectivity from Check-In to Check-Out
Through this integration, VoiceHost’s SIP-based telephony connects directly with TigerTMS platforms to create a truly intelligent link between your telephony system and PMS software.
Guest check-in and check-out events from the PMS automatically update the phone system — barring or unbarring extensions as guests arrive and depart.
Each room extension can also be named in real-time, allowing reception or concierge teams to offer a more personalised service when handling calls.
At checkout, all chargeable call records are automatically downloaded and billed to the guest’s folio — reducing manual administration while improving accuracy.
Real-Time Room and Operational Insights
Beyond guest billing and call control, the integration extends to room status and housekeeping updates, ensuring staff always have an up-to-date view of hotel operations.
For management teams, the TigerTMS dashboard provides a wide operational overview, including:
- Occupancy and room status
- System and call alerts
- Performance statistics and call reporting
This gives hotel operators complete visibility across departments — helping improve efficiency, guest satisfaction, and resource allocation.
Built for Modern Hospitality
The hospitality industry continues to evolve toward all-IP communications, and VoiceHost’s partnership with TigerTMS ensures hotels can take advantage of the latest cloud technologies without sacrificing reliability or compliance.
Together, VoiceHost and TigerTMS enable hotels to:
- Replace legacy PBX systems with modern SIP-based connectivity
- Maintain full PMS integration and automation
- Deliver consistent, high-quality communication experiences
- Reduce operating costs with hosted or hybrid solutions
Whether you operate a boutique hotel or a multi-site chain, this integration scales effortlessly to meet your operational and guest-service requirements.
Ready to Transform Your Hotel Communications?
The VoiceHost and TigerTMS integration is available now for both new and existing hospitality customers.
To learn more about how iCharge Enterprise and iLink can enhance your guest experience and back-office efficiency, contact our team.
