Leased Lines

Leased Line provider offering the best prices for major tail providers all carried over our core network. IPv6 and voice QoS as standard for a range of dynamic products with a range of bearers and bandwidths from 10Mb to 10Gbps all backed up by fantastic SLAs and optional router management.

CLI Presentation and Trust

Today the UKs introduced CLI regulations which signifies the regulators shift towards combatting telecom fraud and enhancing trust with caller identification.

In an era where global communication is increasingly prevalent, countries around the world have been grappling with the challenges posed by caller identification spoofing and fraudulent activities.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

Ofcom - Right to Port

Ofcom's Right to Portability came into force last month via General Condition C7.6(b)

Right to Port is an End User right to submit a port request for a number(s) that are ceased no more than 31 days ago. 

Numbers removed from accounts have always been quarantined which effectively prevents re-allocation of the number(s) to another party for 31 days.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

Audiocodes Interoperability


Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

PSTN Switch Off

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

Preparing for power disruption

VoiceHost operates within designated ‘Critical National Infrastructure’. This means that our network is housed within data centers that are not only protected from planned power cuts but operate with power redundancy built in.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

Desktop Softphone Application

Secured by design - WebRTC Softphone Application Beta

We are proud to announce Desktop Softphone application is now publicly to use and can be enabled within the user control panel.

Leveraging zero-touch provisioning and integration into hosted directory services and presence.

Simply log in to your account and you will find the option to enable the desktop softphone under 'Seat Setup'.


Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

Origin-Based Surcharges

In 2021 a regulatory change allowed carriers to introduce surcharges where the originating CLI is out-of-country. 

A simple example of this is placing a call to a UK Geographic number from an Australian Geographic number. 

The terminating carrier may choose to apply a surcharge that is in pence-per-minute and additional to the regular termination rate.  

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

999 Service Changes

The UK Communications regulator Ofcom has enshrined the legal obligation on communications providers to promote and provide emergency video relay access from the 17 June 2022.

How does it work?

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.

15 Years in business

Staying power

VoiceHost has entered its 15th year of business. We are incredibly proud, given that the average company lifespan has been steadily shrinking over the years to only around Ten years in 2019. Heavy sector competition makes staying power all the scarcer, and whilst others make noise, VoiceHost is, for the most part, quietly striving forwards. The VoiceHost wholesale program is in its 10th year too. Started in early 2011 and still with partners from that year actively using our service is a testament to our staying power.

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Simon
Simon has been with VoiceHost for 10+ years and his management duties include operations, regulatory, standards, industry and internal process compliance.