Artificial Intelligence (AI) is no longer a “future tech” concept — it’s already embedded in the tools we use every day. From smartphones that remove background noise to real-time captions in video calls, AI is increasingly focused on one thing: helping people understand information faster and act on it sooner.

In business communications, the next step isn’t just better call quality — it’s advanced analysis: extracting meaning from conversations, so teams can improve service, spot issues earlier, and reduce admin time.

VoiceHost are proud to announce our newest integration with iCharge Enterprise and iLink, powered by TigerTMS — bringing seamless and affordable communication to the modern hotelier.

This integration provides connectivity to over one hundred Property Management Systems (PMS), allowing hotels to automate guest communication, streamline operations, and enhance the overall guest experience — all through the reliability of the VoiceHost network.

As VoiceHost continues to build out a resilient, high-performance broadband network, we believe that variety and redundancy are essential to great connectivity. That’s why we’re pleased to announce our support for a range of ALT nets (alternative full-fibre networks) — including CityFibre, ITS, Trooli, and Freedom Fibre — which now complement our trusted BT/Openreach solutions.

At VoiceHost, your security and peace of mind are our top priorities. That’s why we’re now introducing enhanced KYC measures—valid ID verification, a matching selfie, and a utility bill to confirm your address. Here’s what that means for you and why it matters:

Upcoming Changes to Openreach Business Installations – June 2025

If you're a business planning a new broadband service or switch, Openreach is updating how installations are handled for services like SOGEA and FTTP. These changes come into effect on 1 June 2025.

Ofcom's 2025 CLI Rules: How They Impact UK Businesses with International Users

From January 29, 2025, Ofcom is introducing stricter Calling Line Identification (CLI) rules to combat spoofing and fraudulent calls. These new requirements affect how UK telephone numbers are presented, particularly for calls originating from outside the UK. If your UK-registered business has users or offices abroad, understanding and complying with these rules is essential.

One Touch Switching: Simplifying moving between providers

One Touch Switching is essentially a messaging system, established by Ofcom but built by industry. It aims to streamline the process of changing broadband or home phone providers. With this system, customers only need to contact their new provider, who will manage the entire switch, including coordination with the old provider.

Unlocking Productivity Gains with CRM Telephony Integration

CRM telephony integration, particularly through features like screen popping and click-to-call, revolutionizes the way businesses handle customer interactions. What are the benefits of CRM telephony integration? Lets explore how these powerful tools can enhance productivity and customer satisfaction as In today’s fast-paced business environment, efficiency and seamless communication is paramount.